Your digital partner since 2007

Terms and Conditions

The following terms and conditions apply to all services provided by eCentury Ltd to the Client.

These Terms and Conditions supersede all previous representations, understandings or agreements.

Please read these terms and conditions carefully. It is not necessary for any client to have signed an acceptance of these terms and conditions for them to apply.

Any purchase or use of our services implies that you have read and accepted our terms and conditions.

We refer to the following terminology thoughout:


  1. ‘Project’ is any work undertaken or service provided by eCentury Ltd.
  2. ‘Client’ is a person, persons, business or organisation using any of the services provided by eCentury Ltd.

Charges and deposit percentages are defined in the project quotation that the client receives via e-mail from eCentury Ltd.

The works to be carried out will be confirmed in the eCentury Ltd quotation email.

Quotations are valid for a period of 30 days. eCentury Ltd reserves the right to refuse to provide the service if the quote is not accepted after 30 days.

Payment for services is due by bank transfer using the invoice reference provided.

Deposit invoices must be paid and funds cleared before any work is started.

Final invoices must be paid and funds cleared before websites are put live.

All other invoices for work completed must be paid within 7 days. A reminder will be emailed after 7 days.

After 7 days the invoice is defined as ‘outstanding’ and we reserve the right to refuse any further work until all outstanding invoices are cleared

Accounts that remain unpaid thirty (30) days after the date of the invoice will be assessed a service charge in the amount of the higher of one and one-half percent (1.5%) or £30 per month of the total amount due.

Clients with invoices outstanding agree to pay eCentury Ltd reasonable expenses, including legal fees and costs for collection by third-party agencies.

eCentury Ltd will provide the client with an opportunity to review the website during the design phase. There might also be opportunites to review the website at other stages during the processte development is completed.

The client agrees that any major changes to the design after the design phase is agreed may occur extra costs.

The client agrees to reimburse eCentury Ltd for any pre-agreed, additional expenses necessary for the completion of the work. Examples would include the purchase of modules necessary for completion of the work or purchase of photography or fonts.

eCentury Ltd develop and design websites using recommended and standard technologies such as CSS so pages can be viewed by the majority of users. eCentury Ltd will test pages on the latest versions of Firefox, Internet Explorer and Google Chrome as these are the most popular web browsers.

The client agrees that eCentury Ltd cannot guarantee correct functionality with all browser software across different operating systems. Especially outdated browsers which do not have the latest technologies. We always recommend users update all browsers to the latest versions before testing.

eCentury Ltd cannot accept responsibility for web pages which do not display acceptably in new versions of browsers released after the website have been designed and handed over to the client. In this case eCentury Ltd will quote for any work involved in changing the website design or website code for it to work with updated browser software.

Termination of services by the client must be requested in an email to and will be effective on receipt of such notice. The Client will be invoiced for work completed to the date of first notice of cancellation for payment in full within thirty (30) days.

All eCentury Ltd services may be used for lawful purposes only. You agree to indemnify and hold eCentury Ltd harmless from any claims resulting from your use of our service that damages you or any other party.

Content provided by the clients should be in suitable electronic format and emailed to Suitable formats include .jpg , .png , .txt or excel files.

The Client agrees that they have suitable copyright for all data, files and graphics provided to eCentury Ltd

The Client understands that they must obtain permission and rights to use any information or files that are copyrighted by a third party. The Client is further responsible for granting eCentury Ltd permission and rights for use of the same and agrees to indemnify and hold harmless eCentury Ltd from any copyright claims.

A contract for services shall be regarded as a guarantee by the client that all such permissions have been obtained.

For websites developed by eCentury Ltd, a small link to eCentury Ltd will appear at the bottom of the Client’s website. If a client requests that the design credit be removed, a nominal fee will be applied.

This fee only applies to new websites designed and developed by eCentury Ltd and not for minor updates or fixes made to existing websites.

The client also agrees that the website may be presented in eCentury Ltd’s portfolio and on other websites that eCentury use for promotion.

eCentury Ltd must be granted temporary access to the client’s hosting or storage directories. FTP and server login details must be provided before eCentury Ltd can begin any service.

eCentury Ltd do not provide any form of hosting or domain name registration. Instead we recommend using services.

We will set up websites on your chosen web host as long as we deem the server is suitable for the services we will provide.

The payment and renewal of domain names and hosting is the responsibility of the client and eCentury Ltd do not take any liability for the loss or cancellation of a domain name. The client should keep a record of any renewal dates or set up auto renewal to avoid any issues with hosting and domain registration.

eCentury Ltd do not hold any liability or responsbility for hosting services and any questions regarding loss of hosting services should be referred to your hosting provider.

eCentury Ltd hereby excludes itself and its employees from all liability from:

  • Loss or damage caused by any inaccuracy or omission.
  • Loss or damage caused by delay or error,
  • Loss or damage to data supplied for the site.

The entire liability of eCentury Ltd to the Client in respect of any claim, whether or not arising out of negligence, shall be limited to the charges paid for the services under this agreement.

In the event any one or more of the provisions of this agreement shall be held to be invalid, illegal or unenforceable, the remaining provisions of this agreement shall be unimpaired and the agreement shall not be void for this reason alone. Such invalid, illegal or unenforceable provision shall be replaced by a mutually acceptable valid, legal and enforceable provision.

Email will be the primary method of communication between the Client and eCentury Ltd. Telephone meetings can be scheduled in advance by emailing Minutes of all telephone communications will be made by eCentury Ltd or the Client and approved by both parties following the call.

Our primary email address is


The Client will not be charged for Open Source Software. If there is a charge for a website using Open Source Software, the Client is paying for the installation time and any customisation on top of the open source software. The open source software is not owned by eCentury Ltd or the Client.

It is the Client’s responsibility to check with eCentury Ltd whether Open Source Software is being used or not.


It is important that the Client keeps in contact with eCentury Ltd throughout the entire project. If a Client does not reply for more than 14 days eCentury Ltd will make up to five attempts to contact the client using the email address agreed at the contract agreemnet stage. If we do not receive a response to these attempts of contact the Project may be terminated, and the deposit will not be refunded.

eCentury Ltd shall expect the Client to carry out sufficient research before proceeding with a website. This will include checking that the website/idea/business will operate legally.


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